What are Knowledge Workers?
There is some debate around how to accurately define the term “knowledge worker”. Some people feel it is a controversial term that implies that certain jobs are better or more important than others. Many will argue that even the most routine work requires creativity and improvisation. After all, the internet has given us all the opportunity to be creative in new and exciting ways. By putting labels on certain employees, companies could be undermining their potential in the workplace. For the purpose of this article, we will define knowledge workers as individuals with a high level of education and experience. The main focus of their job is to use and apply knowledge in a creative and innovative way.
Continue reading “KMS – Knowledge Workers”